London’s Leading German Car Specialists
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autodeutsche, 139-147 Camden Road, London, NW1 9HA

Testimonials

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Autodeutsche saved my skin after my car tyre valve blew on Saturday.Last Saturday the valve on my car tyre broke and my wheel deflated completeley. Very luckily, it happened over the road from the Autodeutsche garage. Although it was after 11am and the guys had already changed out of their overalls as the garage had closed for the day, Chris and the team were very happy to help me out. They removed the wheel from my car and changed the valve for me, before replacing it and having me on my way in under half an hour.I am very greatful to the team for their friendly service and for going the extra mile to help me out and, as I have just moved to the area, will certainly be returning to Autodeutsche for all my future MOTs and servicing. once again, thank you very much guys!

Damian Smyth

Dear Sir/Madam,I’ve had to write to you about the astounding customer service I received at your centre. Normally if I’m writing one of these emails it’s about bad service ! From beginning to end Ash & Chris provided me with what was probably the best customer service experience I’ve had ! Genuine , knowledgeable , friendly and courteous. Will be recommending your garage to all my driving associates and will be a returning customer. Well done all round and thank you again. Kind Regards.

James Callachan

I have always had an excellent service from Autodeutsche. They are clear and informative, helpful, quick and reliable. They will bend over backwards to make life easier for the customer.

What most impressed me on my last visit was the way they dealt with my warranty company after I had made a mess of things. Ash took control of the situation and doggedly pursued them, eventually getting me a considerable sum refunded. Without his persistence and diligence I would have been 600 out of pocket. I cannot recommend them highly enough.

Ben Gill, Stoke Newington

Knowledgeable, reliable, friendly and looking to save you money rather than add to your bill . and I'm driving a Toyota!

Jenny Maslin

I can't praise the team at Autodeutsche too highly. They have serviced my BMW for the past two years and on both occasions not only delivered me back a pristine car (unlike the main BMW dealership service I had got used to) but also gone the extra mile in terms of professionalism and customer service.

On the first occasion they reset my hands-free telephone configuration for free (having been told by the BMW dealership that it was going to cost several hundred pounds to upgrade the software) and on the second occasion, when I needed a tow-bar fitted, delivered and collected my car from a specialist company in Hertfordshire - for free.

I have already recommended Autodeutsche to friends and family and will continue to do so to everyone I meet with a German car in North London.

W Shafiq

Exceptional customer service, reliable, honest and, surprisingly good value for money.

I have used the garage twice and have been very impressed on both occasions. Both times I was called during the morning to inform me of the projected repair time, the main issues and a quote for the work. On both occasions the quote was less than other non main-dealer garages and was also accurate! I was initially concerned that the premises looked very expensive and presumed that it might be overpriced, but this was certainly not the case.

The repairs are of a high standard and the vehicle was returned in an immaculate state. What stands out is the customer service; nothing was too much trouble and the staff were very informative about issues particular to the work being carried out.

Henry Lee

Dear Sir, I want to put on record how impressed I was with the service I received from your company with regard to my elderly 318i. In particular, I would like to thank Ash for his patience, good humour, complete courtesy and honest appraisal of what work was really necessary and what could wait. He’s a real asset to the company. Thanks to his professionalism, I look forward to being a regular customer. (Well, not TOO regular – but that depends on a temperamental motor-car!)

Yours faithfully,

C Booth

This garage is particularly pleasant to deal with for women drivers, who make up a large proportion of the clientele. Sue at front desk in service is fantastic and fully explained all works and costs.

Ms Margaret Chaplin

Having been a resident in Camden all my life, I was aware of this garage but avoided it because, I presumed it would be very expensive due to its location and dealer like image. How wrong I was. This garage is a ' gem' and with very reasonable prices. I found Chris to be extremely courteous and trustworthy, and he went out of his way to give me a first class service on my car. The repairs were completed to a very high standard on one morning and I was able to drive it away by lunchtime. Fantastic! I can't praise him enough. I will definitely be returning in the future and will be recommending him to all my friends.

Mrs P Linden

For the first time a garage spoke in plain English and explained the implications of the problem I’d experienced. They quoted an amount for the repairs and then stuck to the quote, rather than adding extra’s like every other garage I’ve used in the past. They provided an excellent service which I would recommend to others. Great facilities and great value for money.

Mrs J Brandt

Excellent garage. I chose this garage through recommendation from work colleagues. Staff were honest and straightforward to deal with and took time to explain everything in a respectful way. My car was serviced and MOT’d on time and to a high standard – problems were explained beforehand.

Ms Claire Finnigan

This garage saved me large sum of money due to incorrect information from another garage and main dealer, I have no doubt about their honesty, integrity, quality and professionalism. I still use them and continually recommend them. Great people and impeccable service. Car was returned fully cleaned at no extra charge and works carried out fully explained and itemised.

Mr G Reilly
Autodeutsche
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